Here's what some of our clients have to say about our service.
Philip Wright, very ably assisted by Joy, gave sound marketing advice with three viewings and a cash purchaser in two weeks.
A very difficult sale followed because of land registry issues, which were diligently followed by Philip who kept us informed even though we were in France for 2 weeks. He kept our purchaser happy even though we missed the completion date by 3-4 weeks, no mean feat, resulting in a cash sale.
His specialist knowledge of the waterside property market is unsurpassable, and we cannot thank both Philip and Joy enough for their professional approach and attention to detail. We have sold six properties over the last years, and Waterside Estate Agents have been the best by far.
Thank you both.
Mr M and Mrs P Egan
Of all the estate agents I have dealt with over the years, you stand out as being the best. It helps, having your niche, but you do what you say you'll do, communicate well and sensibly, and all in all have been difficult to fault.
Your help and advice have been much appreciated - thank you for your help.
A very professional service.
The initial visit by Philip to view the property was in line with my availability. I advised that my preference was to price the property realistically to maximise the sale opportunity and Philip recommended a reasonable price. Advertising material was quickly produced, agreed with me and published both paper form and internet.
Two viewings agreed within the first week and the property was sold to the first viewer at the asking price.
Philip was very helpful during the legal process, liaising with solicitors, and keeping me regularly updated from first inspection visit to completion – exactly 13 weeks.
A very professional service I would thoroughly recommend.
Mr F and Mrs K Caldwell
Philip and Joy were extremely helpful throughout the transaction, keeping me advised of progress when nobody else would speak to me!
If it wasn’t for these updates I would not have had any clue as to progress.
This was an extremely painful process and involved some very difficult people but Philip and Joy remained professional throughout, and made it easier.
Mrs P Baker
We have bought and sold a number of houses over the last 50 years, and the purchase of this property is certainly the best and quickest, with Philip and Joy keeping us informed of progress throughout. Your arrival on our first night with the offer of a blower heater was so kind and considerate, as it was the coldest night of the year.
We would certainly recommend you and your services again.
Mr C and Mrs C Campbell
Although the sale of our holiday cottage was more complex than we expected, Philip’s input and diligence was professional and reassuring.
In our experience, lack of appropriate communication can make any legal situation more stressful than needed. However, Philip strived to keep the flow of information intact and progress the sale.
Mr P and Mrs D Woodcraft
A fabulous experience buying our new home from Waterside Estate Agents.
We have been searching for the perfect property for a couple of years and Robert has accompanied us on many viewings. He is very knowledgeable on the areas where we viewed houses and nothing was too much trouble. Anything he couldn’t answer straight away he looked into and got back to us. Philip called us weekly with updates on the chain, which was very helpful and reassuring.
We would certainly recommend Waterside to anyone.
Mr and Mrs Baker
Having tried a recently established estate agents in our village and found them extremely wanting, we moved our riverside property to Waterside, which is where we should have gone in the first place.
The difference was immediately apparent, we began to actually get viewings and we found both Robert and Philip to be extremely professional.
Within a fortnight the property was sold and although subsequently, through no fault of theirs, this did fall through, Philip did not panic, and unlike the first estate agents, who tried to get us to drop the price every week, Waterside remained stoical. Within a very short period we had a host of further viewings and then the property was sold and handed over to the new owners two days after we finished letting it. We cannot thank Waterside enough for their competent and professional handling of the sale of our property and would highly recommend them to anyone.
Mr and Mrs Royall
We would like to express our thanks to all at Waterside Estate Agents for the prompt and efficient way the sale of our property at Ludham Bridge was dealt with. We believe the advice we received was sound, the communication we received was excellent throughout the sale process, and we appreciate all the attention given to this transaction.
This is the second commercial property that Waterside have acted on for us, and we would have no hesitation in recommending them to others. Thank you!
Mr R and Mr J Paul
Throughout the sale of our riverside property I found the staff at Waterside to be professional, efficient, hardworking and enthusiastic. They know their market and represent buyer and seller with equal care.
I cannot recommend them highly enough.
Ms H Mitchell and Mr C Evans
Selling our property had been a stressful and painful experience to say the least – that is until we appointed Waterside Estate Agents.
Philip Wright removed all the anguish and arranged to carry out all the viewings; giving us a quick report soon after.
We were particularly impressed that, beside his impeccable manner, he continued to monitor potential sales well after office closing times responding as appropriate. In fact his care and service was second to none, leaving some of the national agents behind.
We would not hesitate to recommend Waterside Estate Agents to anyone contemplating selling their property.
Mr D and Mrs C Porrett
Very pleased with Waterside. Good advice, great presentation of the house online, and in the brochure.
Traditional face to face personal advice and guidance throughout the process.
Happy to recommend to anyone.
Mr and Mrs Kibler
So glad we used Waterside Estate Agents for the sale of our bungalow, we couldn’t have had any better help, kindness and friendly telephone calls, keeping us informed all the way through a trying three years of the bungalow being on the market. Often we lost hope of ever selling, but not Philip; he was always upbeat that the right person would come along, and he was right!
Thank you all at Waterside – we would have no hesitation in recommending you to anyone in the future.
Mrs G Dockrill
We were very impressed by the professional and attentive attitude of all staff at Waterside.
Staff members were always available to show us properties when it was convenient for us to travel to Norfolk and were very knowledgeable and able to answer the copious questions we posed throughout our purchase process.
We would highly recommend Waterside Estate Agents and use them again, should the occasion arise.
Dr and Dr Williams
We are experienced property buyers both in the UK and abroad. Waterside are by far the best agents that we have had. Their local knowledge is second to none. Nothing was too much trouble, and they kept us informed of progress on a regular basis. We now understand that buying a Broads property may not be straight forward, many having access and boundary issues; for this reason it is essential to have an agent with good local knowledge.
Philip, Joy and Robert guided us through the whole process, advised, and when necessary chased solicitors. We can thoroughly recommend them.
Thank you Philip, Joy and Robert for making our dream come true.
Mr and Mrs O'Neill
Thank you for your assistance in selling the above property speedily and successfully.
We were very pleased with your overall presentation of the property, which we felt was very professional and we are sure assisted the sale.
We appreciated the positive and professional attitude of Philip and all the staff we dealt with throughout the transition of the sale, along with the regular progress updates.
We would be pleased to use your company again, should the need arise, and also recommend your services.
Thank you again.
Mr P and Mrs J Munday
In the ‘bigger picture’ this was not an expensive transaction. However, from the outset it was evident I would be treated with the same consideration, friendliness and care which one would necessarily expect should the financial parameters be that much higher.
It was as seamless as it was painless. Thank you, Philip and Joy.
Mr G Waddington
We found your service to be both friendly, courteous and efficient, from the earliest days of tentative enquiries, during negotiations and agreeing completion. All members of our team were happy to provide updates and take messages as required. Your own frequent telephone calls to advise on progress were greatly appreciated.
On completion day the welcome in your office provided by Joy and Robert was warm and reassuring. We would not hesitate to recommend your services to others. Thank you.
The Howard Family
This is the second time we have used Waterside Estate Agents and again we found the service and communications excellent, with regular updates on the progress of our purchase – this has been much appreciated.
All the staff have always been very friendly, professional and accommodating, and we would recommend them to anyone looking for properties in the area.
Thanks again to Philip and the team for assisting in our recent purchase.
Mr C and Mrs A Chapple
Waterside have offered a first class service as always. Usually when I sell a property I have to constantly chase the estate agent for update. However, with weekly updates from Philip, this has not been necessary, and I have been kept fully informed throughout.
Mr P and Mrs N Cullumbine
A fantastic result – thank you Philip. We chose Waterside because of their specialist approach and it really paid dividends – the house sold to the first people who viewed it! Philip took great pains to make sure that the property details accurately reflected our home and attracted interest.
A totally professional and positive experience – I would highly recommend.
Mr A and Mrs J Muggeridge
We always found the team helpful and efficient, from first contact to completion. Robert’s rental advice was (in hindsight) spot on. Joy’s efficient good advice was always helpful too, especially on all the details of chalet regulations.
We would go back to Waterside if ever we wanted a riverside property: you know what you’re doing and this is much appreciated. We also appreciated the team’s lack of surprise at our behaviour and this was handled professionally too.
Thanks Philip, we see your team as fast in response, calm, unflappable and professional.
PL and DC
I would like to place on record my opinion that Philip Wright is the most professional and helpful Estate Agent that I have ever had the pleasure of dealing with. I am not an easy purchaser - I am very demanding of detailed information when purchasing, and I carry out much research myself, but Philip never seems to mind my detailed questions and requests for information. I have attempted to purchase three properties - the first two failed because my own home sale fell through. I was very pleased to complete the purchase of this property.
Philip worked very hard to find information for me on this deal - beyond what I would normally have expected from an Estate Agent. If all Estate Agents operated in the same way that Philip does - the Estate Agency business would have a wonderful reputation.
The back up from Joy in the office was just the "cream on the cake"; a brilliant team.
My wife and I are very grateful for their help and the service they gave cannot be improved!!!
Mr N and Mrs A Baker-Querelle